Terms of Service
1. Acceptance of These Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you and Counsel (“we”, “our”, or “us”), governing your access to and use of the Counsel platform available at mycounsels.com (“Service”).
By creating an account or by using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, you must not use the Service. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
2. Description of the Service
Counsel is an AI-powered strategic advisory tool that provides European small and medium enterprises (“SMEs”) with access to a virtual board of nine AI specialist agents. These agents deliberate on strategic questions submitted by you and produce structured recommendations.
The Service is designed to support your decision-making process, not to replace it. Counsel is a thinking tool, not an advisory firm.
3. AI Advisory Disclaimer
Counsel is not a substitute for qualified professional advice. The recommendations generated by Counsel’s AI agents are not legal, financial, accounting, tax, medical, or any other form of regulated professional advice.
The AI agents are general-purpose AI systems trained on broad data. They reason from first principles and adapt to your context, but they do not hold professional qualifications, do not have access to your complete business situation, and may make errors. For any decision with material financial, legal, or safety consequences, you should consult a qualified professional.
By using the Service, you acknowledge that you are interacting with AI systems, not human advisors, and that you retain full responsibility for any decisions you make.
4. Eligibility and Account Registration
To use the Service, you must: (a) be at least 18 years old; (b) be a legal representative or authorised employee of a business entity; and (c) provide accurate information when creating your account.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at legal@mycounsels.com if you believe your account has been compromised.
5. User Responsibilities
By using the Service, you agree to:
- Provide accurate, current, and complete information when setting up your workspace and submitting questions.
- Not upload content that is illegal, infringes third-party intellectual property rights, or contains personal data of individuals without an appropriate legal basis.
- Comply with all applicable laws and regulations in your jurisdiction, including data protection law.
- Ensure that all members you invite to your workspace have accepted these Terms or are otherwise authorised to use the Service on behalf of your organisation.
6. Prohibited Uses
You may not use the Service to:
- Engage in any unlawful activity or facilitate illegal conduct.
- Attempt to extract, reverse-engineer, or replicate the AI agent system prompts or the underlying model architecture.
- Conduct prompt injection attacks or otherwise attempt to circumvent the Service’s security controls.
- Resell, sublicense, or otherwise provide access to the Service to third parties without our express written permission.
- Engage in automated scraping, crawling, or mass extraction of data from the Service.
- Use the Service in a way that could damage, disable, or impair the Service or interfere with other users.
7. Intellectual Property
Counsel’s IP. The Service, including its software, system prompts, agent architecture, design, brand, and all content produced by Counsel (except user-generated content and AI outputs), is the exclusive property of Counsel or its licensors. Nothing in these Terms transfers ownership of this IP to you.
Your data. All data, documents, and information you provide to the Service remain your property. You grant us a limited, non-exclusive licence to process your data solely for the purpose of providing the Service to you.
AI-generated outputs. The recommendations and outputs produced by the AI agents during your consultations are licensed to you for your internal business use. You may not commercially redistribute these outputs or represent them as originating from licensed professionals.
8. Payment and Subscriptions
Paid plans are billed through Lemon Squeezy, our Merchant of Record, who handles payment processing, VAT collection, and invoicing across the EU. By subscribing to a paid plan, you authorise Lemon Squeezy to charge the applicable fees.
Monthly plans renew automatically on a monthly basis. Annual plans are prepaid for 12 months. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.
We reserve the right to modify pricing. We will give you at least 30 days’ notice before any price change takes effect. If you do not accept the new pricing, you may cancel before the change takes effect.
9. Limitation of Liability
The Service is provided “as is” and “as available”. To the maximum extent permitted by Spanish law, Counsel disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
In no event shall Counsel be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising out of or in connection with the Service or any decisions made on the basis of AI-generated recommendations.
Counsel’s total aggregate liability to you for any claims arising under or in connection with these Terms shall not exceed the total fees you paid to us in the 12 months preceding the event giving rise to the claim. If you are on the Free tier, our liability cap is €50.
10. Termination
By you. You may terminate your account at any time from your account Settings. Upon termination, your right to use the Service ceases immediately.
By us. We may suspend or terminate your access to the Service if you materially breach these Terms and fail to remedy the breach within 15 days of notice, or immediately if the breach involves illegal activity, security incidents, or conduct that poses a risk to other users.
Data after termination. On account deletion, we will delete your data as described in our Privacy Policy and in accordance with GDPR Art. 17. You may request a data export before terminating.
11. Changes to These Terms
We may update these Terms from time to time. We will notify you by email and by prominent notice on the Service at least 15 days before material changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
12. Governing Law and Dispute Resolution
These Terms are governed by Spanish law. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Barcelona (Spain), with both parties waiving any other jurisdiction to which they may be entitled.
Before initiating formal proceedings, we encourage both parties to attempt to resolve any dispute amicably. Please contact us at legal@mycounsels.com before escalating.
13. Contact
For questions about these Terms, contact us at: legal@mycounsels.com
Counsel · Barcelona, Spain